Agentic analytics · for commerce operations

Catch order delivery snafus before tickets pile up.

When WISMO rate spikes on a campaign cohort, Bicycle already has the cause, an over-promised delivery window or a rising late-shipment rate, and the recovery flow waiting, so you act before the tickets pile up.

A dashboard shows WISMO rose. A chatbot answers what you type. Bicycle has the cause and the recovery flow before the tickets pile up.

Start for free Explore your playbook

No credit card required

app.bicycle.ai WISMO · morning briefYour KPIs
Morning brief · what changed
WISMO rate · post-campaign cohort · last 7d+2.4×

Ranked #1 by impact. Est. exposure $42k. It found you, before you opened a dashboard.

Rank#1 · by revenue exposure
Also movingReturn rate · launch cohort +1.9pp
Surfaced8:02am · ranked for you
Know Understand Act
You own the WISMO rate, not the answer

You own the post-purchase experience, yet the "why did WISMO spike?" answer waits in someone else's queue.

Same number, two operating models. One sends you to a ticket and a dashboard. The other brings the answer, the why, and the next step to you.

Without Bicycle With Bicycle
too late
You find WISMO spiked late, once the tickets pile up
By the time the spike stands out in support, the campaign cohort is already unhappy.
real time
WISMO spikes reach you ranked by cohort impact
You see the cohort that moved the moment it moves, not when the tickets pile up.
ticket
"Why did WISMO spike?" means filing a ticket and waiting
Three days later you get a chart back, not a recovery flow you can ship.
with the alert
The ranked cause, delivery window or late shipments, arrives with the alert
Cause, evidence, and ruled-out drivers on a governed WISMO definition. No ticket, no waiting.
still slow
Knowing isn't fixing, and the tickets keep climbing
Even with the answer, lining up the proactive delay notice is a separate scramble.
act fast
The recovery flow comes with it, so you act before the cohort churns
A scoped recommendation to trigger the proactive delay notice, not just a chart to interpret.
The capabilities

One governed system, six capabilities behind every answer.

Six capabilities, set up once and run continuously. Business teams move faster, the data team keeps governance, everyone trusts the number. Pick one to go deeper.

Rapid activation on your stack

You wait for the analytics project to finish. You want a working operating view tied to the KPIs you own, not a blank dashboard canvas.

What Bicycle does

1

Skip the blank canvas. Relevant KPIs, starter alerts, and prompts are populated for your role.

2

Speak your language. The system arrives configured for your business, not the database schema.

3

Use it from day one. The starter agent is reviewable and live in days, not a six-month rollout.

In practice

Open your post-purchase home on day one. WISMO rate, fulfillment-delay risk, return rate, and late shipments are already monitored, ranked by impact.

Capabilities work together in one continuous loop. Detect → Explain → Act → Learn.

The playbookKnow · Understand · Act

Your part of the loop is three moves: know what changed, understand why, act on it.

Knowwhat changed
→
Understandwhy it moved
→
Acton it, inside guardrails
Pillar 01Know

Know what changed before the review, down to where it moved.

Bicycle watches the KPIs you own, WISMO rate, fulfillment-delay risk, return rate, across SKU, cohort, and region, and flags the move first, exactly where it happens, before the tickets pile up.
How Bicycle watches Every KPI you own, watched across segments; the move that matters surfaces ranked by impact.01 / 03
WATCHING EVERY KPI × SEGMENT · CAUGHT AT THE COHORT BEFORE THE AVERAGE MOVESBlended average −0.3% · within range · hides the cohortAndroidWebIn-storeEUAPACCohortWISMO rateFulfillment SLAReturn rateAOV+2.4×surfacedranked by impact#1WISMO rate · post-campaign cohort+2.4×$42k at riskranked first#2Refunds · apparel+1.8% · watching$12k#3AOV · west region−0.9% · in range$6kYou see the move ranked by impact, on your segments, before the average reflects it.
The alert inbox, ranked by impact
Dashboards on every KPI you own
Pillar 02Understand

Understand why WISMO spiked before you ask.

The first-pass cause arrives ranked, with the evidence behind it: an over-promised delivery window, a late-shipment rate, a return reason, so you see why WISMO spiked without filing a ticket and waiting.
How Bicycle finds the cause It narrows to the affected segment, tests the drivers, and ranks the cause with the evidence behind it.01 / 03
ONE MOVE → MANY DRIVERS TESTED → ONE RANKED CAUSEWISMO rate+2.4×Post-campaign cohortdetected 09:58 · 24h windowDelivery window · campaign EDD88%Late-shipment rate31%Carrier outageruled outStockoutsruled outPrice changeruled outReturn reasonruled outPRIMARY CAUSE · 88% CONFIDENCEOver-promised delivery windowCampaign EDD · post-campaign cohortCampaignShip logReturns4 drivers ruled outRecommended next step: trigger delay noticeThe first-pass cause arrives ranked, with the evidence behind it and the wrong drivers ruled out.
The ranked cause with evidence
One shared data story for the review
Pillar 03Act

Act on it, scoped and routed to the team that owns the fix.

Take the scoped next step, trigger the proactive delay notice or recommend the fix to Commerce Operations, previewed and approved. Everyone can ask; the data team controls what gets trusted, and every action stays bounded, reversible, and logged.
How Bicycle acts on it It recommends the next step scoped to the cause, previews it, and runs it inside your guardrails.01 / 03
FROM CAUSE TO THE NEXT STEP · THROUGH THE GUARDRAIL · LOGGEDCause: over-promised windowRECOMMENDED ACTIONTrigger delay noticescoped to campaign cohortTHE GUARDRAILPreview what it will doScope: campaign cohortOwner: Commerce OpsRollback readyevery attempt loggedSlack alertAUTOJira ticketAUTOPause over-promiseAPPROVALAdjust EDDAPPROVALRun what you are cleared to; the rest carries approval, rollback, and a full audit trail · previewed · bounded · reversible · logged.
The recommended next step, scoped
Preview the action before it runs
Explore your playbook
A day in the lifeFirst pass by Bicycle · the call is yours
Your morning brief

Your morning brief starts with the first pass done.

WISMO rate spiked on the post-campaign cohort overnight. Bicycle has already checked where it moved, ranked the likely causes, attached the evidence, and kept the definition governed. You review the move, check the evidence, recommend the recovery flow to Commerce Operations, and reuse it on the next campaign.

WISMO rate · post-campaign cohort · launch SKUsWISMO above baseline on the campaign cohort, with the evidence already assembled for your review.
8:02 AM+2.4×morning brief
Your morning brief8:02 AM↑ +2.4×brief ready
Today · what moved on your KPIs
HighWISMO rate spikedPost-campaign cohort · launch SKUs+2.4×vs 1.0× baselineTop segmentPost-campaign cohort · launch SKUs$58Kat riskYour KPIWISMO rate8:02 AM
MedRefund rate upApparel · returns+1.8ppvs baselineTop segmentApparel · US$24Kat riskOpsowning team7:40 AM
MedAverage order value downWest region-0.9%vs baselineTop segmentWest · all devices$17Kat riskMerchandisingowning team7:12 AM
LowAdd to cart rate downPaid traffic-0.6ppvs baselineTop segmentPaid · US$9Kat riskGrowthowning team6:58 AM
+ 4 KPIs · 1 high · sorted by revenue at risk
SnoozeOpen the move
WISMO rate · ranked causefirst pass by Bicycle↑ +2.4×
Triaged to one segment · Post-campaign cohort · launch SKUs
+2.4× WISMO
baseline 1.0× · campaign cohort · high volume
1 of 6 segments affected · 5 within expected range
Likely driversranked · confidence
Over-promised delivery window → campaign EDDprimary88%
Rising late-shipment ratesecondary22%
Pricing & discount changesruled out
Recommended actionsscoped
Recommend fix to Commerce Operationsscoped
Alert #commerce-ops on Slackscoped
Trigger the proactive delay noticepreview
scoped · previewed · reversible · logged
+ Detected 8:02 · first pass 8:03 · top segment post-campaign cohort · launch SKUs
Adjust modelSee the evidence
Check the evidence · Post-campaign cohort · launch SKUs8:02 AM↑ +2.4×review
Impact overview
+2.4×
WISMO rate · vs baseline 1.0×
1.24Morders in cohort
5.83Mdelivery promises
Top affected segments
1
Post-campaign cohort · launch SKUs
+2.4×
2
Post-campaign cohort · West region
+1.7×
3
Campaign cohort · bundles
+1.3×
Evidence attached
WISMO trendtickets to orders
Delivery promiseadvertised EDD
Fulfillment SLAlate shipments
Campaign activitylaunch calendar
Ruled out · not drivers
Carrier outageno overlap with window
Stockoutsin stock
Price changewithin range
New vs returningboth affected
Definition governed · Source read-only · sources fresh
+ Reviewed by you · 8:11 AM
Send backTake the action
Act on it · WISMO rate8:02 AM↑ +2.4×act
Recommended actionscoped
Trigger the proactive delay notice for the post-campaign cohort, the over-promised window that spiked WISMO.
Post-campaign cohort · launch SKUs
The guardrailbefore anything runs
Preview the change firstrequired
Scope to the affected segmentCampaign cohort
Owner approves the noticeCommerce Ops
Rollback stays one click awayreversible
Where it goesrecommended
Alert #commerce-opsauto
Recommend to Commerce Ops ownerapproval
Pause the over-promised EDDapproval
scoped · previewed · reversible · logged
+ Scoped to post-campaign cohort · reversible · logged
Adjust scopeRecommend & assign
Reused next drop · operating memoryToday 6:54 AM↓ -38% WISMOauto-applied
Similar situation detected: WISMO rate spiked · post-campaign cohort · launch SKUs
Bicycle applied your accepted cause path.
Detected pattern
Over-promised window
→
Applied path
Post-campaign cohort
→
Likely driver
Campaign delivery EDD
→
Recommended action
Trigger delay notice
Caught 68 min earlier · 6:54 AM vs 8:02 AM on the first run
No re-investigation · path auto-applied, your review optional
+ Memory: WISMO-rate spike · run 2
ReviewView saved path
What changes for you: less waiting on the analyst queue, more reviewing the first pass and acting on it.First pass by Bicycle · the call is yours
More roles on Bicycle · same loopYour team's KPI · your screens

Different teams own different metrics. Bicycle keeps the investigation governed.

You own the post-purchase break. Move to the teams around conversion recovery, campaign attribution, and SKU-level KPI movement, all on the same loop.

Shopify Plus roles
Commerce OperationsWISMO and post-purchase recovery · you are here
Revenue & MarketingConversion recovery on a promoted style Marketing AnalyticsCampaign-to-revenue evidence and attribution Commerce AnalyticsSKU and variant KPI movement, governed
Explore
Retail Shopify Travel Payments
Vibe Analytics

See it on your numbers.

Start with one recurring metric you own: why WISMO rate or return rate moved. Bicycle watches the governed KPI, ranks likely causes across delivery windows, fulfillment SLAs, return reasons, and campaign timing, and hands you a reviewable first pass, before the tickets pile up.

What to bring
A recurring metric you own: WISMO rate, fulfillment-delay risk, or return rate.
An approved read-only path to the relevant sources: the warehouse, event streams, app & web, payments, or ad networks.
The metric definition, default dimensions, and the owner who approves the next step.
What we do
Configure the investigation path around your KPI, dimensions, and evidence rules.
Monitor device, OS, channel, region, and segment movement.
Prepare a first-pass cause analysis with evidence, ruled-out paths, and governed definitions.
Start for free Explore your playbook

No credit card required · analyst-reviewed · governed from day one